with Huck

Huck Horne shares his journey in the HVAC industry, emphasizing the importance of building relationships, understanding client needs, and maintaining core values. He discusses his transition from retail to HVAC, the significance of indoor air quality, and the impact of personal experiences on his career. Huck highlights the importance of educating clients, managing time effectively during service calls, and fostering a positive team environment. He also reflects on the client journey and the need for technicians to embody sincerity and genuine care in their work.